ACCOUNT VERIFICATION SERVICES

Prevent incorrect account details before the payment.

Catch typos, outdated details, and fraudulent changes at onboarding and payments, and know the money always reaches the right account.

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The problem

One wrong digit costs more than the payment.

Bank details can be mistyped, outdated, or quietly changed by a fraudster posing as your supplier. A typo often bounces. A fraudulent change doesn't: the payment goes through, the money is gone, and your real supplier is still waiting to be paid. Without reliable verification, you risk paying the wrong account when the details look right.

Our solution

Verify accounts in milliseconds and save hours.

From innocent input errors to money laundering, payments go wrong for many 
reasons. In three simple steps, you can instantly confirm account details and keep business flowing.

Submit the account details

Enter the name and account number, through the SurePay Portal or automatically through the API. We route the check.

MATCH

The details entered are a match. Your 
records are in order. Download the PDF 
as burden of proof.

CLOSE MATCH

We found a close match. Did you mean Northwind Energy?

NO MATCH

The details entered are not a match.

You get a result

Get a clear match, close match, or no match result, in seconds.

BENEFITS

Stop losing customers at onboarding.

Proving account ownership is essential—but every step costs you applicants. Our checks happen in the background, with no customer involvement unless details need correcting.

  • Verify new accounts in milliseconds during signup
  • Cut abandonment rates with zero manual steps
  • Onboard legitimate customers without friction
BENEFITS

Verify supplier account details and catch errors before any money moves.

One wrong digit or fake name eventually catches up with you. With real-time account name and number matching, you detect errors before any money moves.

  • Catch typos and outdated account details
  • Prevent funds from getting into the wrong hands
  • Pay and get paid when you expect it
BENEFITS

Reduce manual callbacks, fraud investigations, and recovery processes.

Whether it’s fraud or an innocent mistake doesn’t matter when errors mound and your teams have to manually react, adjust, and rectify. Get proactive in the beginning so you can focus your time and resources on real threats

  • Cut failed payments and manual callbacks
  • Save countless hours and headaches
  • Protect good vendors and suppliers from late payments
BENEFITS

Keep payment runs moving, and suppliers and employees paid on time.

Incorrect account details can lead to failed payments, manual corrections, costly reruns, and delays that can hurt your business relationships. Account verification at onboarding protects you from these hurdles and keeps business flowing from the start.

  • Get full, in-house oversight
  • Reduce payment re-runs
  • Keep relationships in good standing
Industries

Built for businesses that need to verify who they onboard and pay.

When the account details come from someone outside your business, you act on them without knowing if the details are right. SurePay checks before for you, before any payments go out.

Licensed gaming

Confirm the withdrawal account belongs to the player before you pay out, so winnings reach the right person and your AML and licensing obligations hold up under audit.

Energy and utilities

Validate account details at onboarding, so sign-ups complete on the first try, and you avoid the failed direct debits and collections cases that follow a wrong digit.

Insurance

Confirm the claimant's account before you settle, so payouts reach the policyholder and a mismatch gets investigated before the money moves.

Public sector and social housing

Verify the account before rent is collected or a payment is made, so public money reaches the right person and every decision holds up to scrutiny.

Telecoms

Validate account details at sign-up so direct debits succeed the first time, and fewer customers fall into collections over a detail that was wrong from the start.

Lending, leasing and investment

Confirm the customer's linked account is in their name before funds are released or returned, with evidence your KYC and AML checks can rely on.

Large and multi-country businesses

Verify high-value suppliers before the first invoice is paid, and keep account records clean across shared-service centres and every country you operate in.

configurations

Two ways to verify account details.

Portal

Start checking customer and supplier account details now, with no integration required.

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API

Automate account verification across onboarding, payment, and bulk-processing workflows.

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"Since the introduction of EU Account Verification, we’ve seen over 80% fewer fraudulent orders compared to a year ago."

Strato

"The dropout rate during online onboarding has decreased by 90%, and our administrative workload has been significantly reduced."

a.s.r

Know who you're paying, before you pay them.

Try the SurePay Portal now, or test the API with your own payment data.

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