ACCOUNT VERIFICATION SERVICES

Offer certainty before the payment. Not after the loss.

Add real-time account verification to your payment journeys and instantly reduce misdirected payments, fraud, and compliance headaches.

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The problem

You don’t know if your customers are paying the right person.

Verification is already mandatory in many regions across the globe. What matters is what comes back. Patchy coverage returns nothing useful. Noisy close matches teach your customers to click straight through the warning. A slow response arrives after they've already confirmed. And a result nobody can act on is a box ticked, not a payment protected.

Our solution

In milliseconds, we verify whether the payee name entered by the payer matches the account identifier held by the receiving bank, before the payment is authorized.

MATCH

The name your customer entered is the name on the account. The payment goes through without a second thought.

CLOSE MATCH

The name is a close match, but not exact. Most of these are honest mistakes and some of them are fraud. Where the scheme permits, the bank can show the recognized name or a suggestion so the payer can correct mistyped errors.

NO MATCH

The name doesn’t belong to the account. Either the details are wrong, or the payee isn’t who your customer thinks. Either way, the payment stops before the money moves.

Business Outcomes

Prevent loss without adding friction.

With account verification, you can easily avoid costly redirected payments and fraud paybacks in real-time while removing hurdles from your customers’ experience.

Fewer misdirected payments

Your customers can instantly stop faulty payments when the payee name and account details don’t match, before funds leave their account.

Lower APP scam exposure

Account verification makes it hard for fraudsters to get away with using substituted or impersonated account details without triggering a visible warning.

Less customer friction

Good payments to good account holders go through with ease thanks to our sophisticated matching that recognizes legitimate name variations, helping avoid false red flags.

Lower operational costs

Every misdirected payment carries a cost after the fact: the investigation, the recall attempt, the reimbursement, the complaint. Stopping the payment before it leaves removes all of it.

Remove liability exposure

Losses on credit transfer fraud have largely sat with the payer. The Payment Services Regulation shifts that exposure to banks, and the verification obligation arrives with it. Every payment stopped before the money moves is exposure you no longer carry.

Configurations

Two ways to run the same check.

Integrate verification into your payment flow through our API, or use the SurePay Portal for checks without a full implementation. Verification Of Payee and Confirmation of Payee, from one provider.

FEATURES & ADD ONS

Certainty at scale. From 10 checks to 10 million.

Whether you’re a bank safeguarding millions of customers or a financial institution processing bulk payments, our solution scales with your needs and volume.

Bulk Check
‍

Meet complex EPC compliance needs and help your customers pre-verify large payment files before they get processed, eliminating batch rejections and timely resubmissions. Choose from either a robust API or an intuitive White Label Portal that you can directly offer your business account holders.

SWIFT 
Cross-border Verification

Expand your reach on a global scale by leveraging the pre-validation service offered by Swift. Our secure and accredited platform provides a frictionless and fraud-resistant experience across regions.

BIC Enrichment
‍

Let us handle the hassle of identifying and adding the appropriate BIC when it’s not included in the request, helping you route VOP checks quickly and in line with EPC requirements.

Why SurePay?

We wrote the book on IBAN name checks.

SurePay started as an IBAN name check inside one of the Netherlands' largest banks and became the account verification standard across Europe and the UK. We process approximately 10–12 million European VOP checks per day, are multi region active-active, and have key data connections across the globe that improve our reach the quality of our matching.

350

avg transactions
processed per second

67%

reduction in wrong payments

31,900

businesses using the SurePay Portal

71.5 ms

response time

*compared to competitors’ 546.43 m

Partnering with the best in payments.

Our PSP customers keep renewing their contracts for a reason. Learn why, in their words.

“We plugged the API into our payment flow and gave the portal to our compliance team. Misdirected payments vanished.”

Johan de Vries
Head of Payments, ING

“We selected SurePay to support our delivery of CoP, because of their experience in the Dutch market and excellent understanding of complex name matching issues.”

Stuart Kempster
Programme Director, NatWest

“We are committed to protecting our customers from fraud and Confirmation of Payee is a valuable tool in achieving that.”

Fergus Murphy
Chief Customer Experience, Virgin Money

Built for the rules you have, and the ones coming next.

VOP and CoP are live today. The EU's Payment Services Regulation, PSD3 and the AML Regulation build on top of them. With one integration, you can cover what's here now and what's still to come.